Return & Refund Policy

At Unikki, we strive to provide high-quality products and a smooth shopping experience. Please read our return and refund policy carefully before placing an order.

Returns

We accept returns within 7 days of the delivery date if:

• The product is damaged, defective, or incorrect.

• The product is unused, unwashed, and in its original packaging with all tags and accessories.

Non-Returnable Items

Returns are not accepted for:

• Used or damaged products caused after delivery.

• Products returned without original packaging or accessories.

• Items marked as non-returnable on the product page.

Return Request

To request a return, please contact us within 7 days of receiving your order with:

• Order Number

• Reason for return

• Photos or videos of the product (if damaged or incorrect)

Refunds

Once your returned item is received and inspected, we will notify you of the approval status.

If approved:

• Prepaid Orders: Refunds will be processed to the original payment method within 5–7 business days.

• Cash on Delivery (COD) Orders: Refunds will be processed via bank transfer or UPI within 5–7 business days after the return is approved.

Exchange Policy

We only replace items if they are defective, damaged, or if the wrong product was delivered.

Cancellation Policy

Orders can be cancelled only before they are shipped. Once shipped, orders cannot be cancelled.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support through the contact details provided on our website.